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Terms and Conditions

  

Effective Date: March 15th, 2025

 

Welcome to Reimagined by Jacqueline (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website https:reimaginedbyjacqueline.ca and the purchase of our products, including original art, painted furniture, and paint kits.


By accessing or purchasing from our website, you agree to these Terms and Conditions. If you do not agree, please do not use our website.


1. General Information

  • We are a Canadian business selling original artwork,  hand-painted furniture, and paint kits.
  • Prices are listed in Canadian Dollars (CAD) unless otherwise stated.
  • We reserve the right to modify our products, pricing, and website content at any time without notice.

2. Ordering & Payment

  • Orders are processed securely through our payment provider(s). We accept credit cards and PayPal.
  • Full payment is required before an order is shipped or fulfilled.
  • If an item is out of stock after purchase, we will notify you and issue a refund or offer an alternative.

3. Shipping & Delivery

  • We currently ship within Canada.
  • Shipping times may vary. Estimated delivery times will be provided at checkout.
  • We are not responsible for delays due to postal services, or unforeseen circumstances.
  • Buyers are responsible for any applicable taxes.

4. Returns & Refunds

  • Due to the handmade and unique nature of our products, all sales are final unless the item arrives damaged.
  • If your order arrives damaged, please contact us within 3 (three) days of receipt, with photos of the damage.
  • We do not accept returns on custom or commissioned artwork.

5. Intellectual Property

  • All artwork, images, and designs on this website are the intellectual property of Reimagined by Jacqueline and may not be copied, reproduced, or used without permission.
  • Purchasing artwork does not grant you rights to reproduce, distribute, or create derivative works.

6. Custom & Commissioned Artwork

  • Custom orders require a non-refundable deposit before work begins.
  • The final balance must be paid before delivery.
  • We will communicate regularly during the creation process, but all artistic decisions remain at our discretion unless otherwise agreed upon.

7. Limitation of Liability

  • We are not responsible for any allergic reactions, misuse, or unintended results from our paint kits or other products.
  • Our liability is limited to the purchase price of the product.

8. Privacy Policy

  • We collect and use your personal information as outlined in our Privacy Policy below.

9. Governing Law

  • These Terms and Conditions are governed by the laws of Canada and the Province of Ontario.
  • Any disputes will be resolved in the courts of the Province of Ontario.

10. Contact Information

For any questions, please contact us at:
Email: reimaginedbyjacqueline@gmail.com

 

Return and Refund Policy

All Sales are Final.


If there is an issue with your product, please contact us as soon as possible at reimaginedbyjacqueline@gmail.com


We ask that you inspect your order upon receipt and contact us immediately if an item arrives damaged.  Please provide us with a photo of the item and a photo of the packaging. 


We will try our best to evaluate the situation and make it right.




Copyright © 2025 Reimagined by Jacqueline - All Rights Reserved.

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